IT Support
From home to business - we can support any technical issue
Why Us?
Expertise You Can Trust
With 14 years of experience as a Network Manager in the education sector, I’ve managed complex systems and resolved a wide range of IT challenges. This background means I bring a depth of knowledge to every problem, whether it’s a home computer issue or a business-wide network upgrade. I’m a specialist in Microsoft technologies and have extensive, hands-on experience with Microsoft 365 and Google Workspace.
Patience is My Priority
Technology can be frustrating, especially when you’re not an expert. My experience working daily with people of all technical skill levels has taught me to be exceptionally patient and clear. I don’t use jargon or complicated terms; I focus on explaining things in a way that makes sense. My goal is to empower you with the knowledge to feel confident and in control of your technology.
Local and Remote Support
Innovation thrives on persistence. Let’s work together to refine your approach and achieve exceptional results.While most issues can be resolved quickly and efficiently through secure remote support, I also offer on-site services for businesses and individuals in and around the BCP area (Bournemouth, Christchurch, Poole). This blend of local and remote support ensures you get the help you need, whenever and wherever you need it.
Services
WiFi & Networking
We offer expert WiFi and networking solutions to ensure fast, secure, and reliable connections for both your home and business.
Windows & Mac
Get professional support for all your Windows and Mac devices, from troubleshooting to optimization, to keep them running smoothly at home or the office.
Cloud Services
Seamlessly transition and manage your operations with our comprehensive cloud services, offering secure and scalable solutions for businesses and individuals alike.
E-Mail Platforms
Ensure reliable and secure communication with our professional setup and management of popular email platforms like Microsoft 365 and Google Workspace for both home and business users.
Mobile Devices
Keep your team productive and your family connected with our mobile device support, covering setup, security, and troubleshooting for smartphones and tablets.
Data Migrations
Safely and efficiently transfer your valuable business or personal data to new systems or platforms with our professional data migration services.
Security Audits
Protect your business and family from online threats with a thorough security audit that identifies vulnerabilities and strengthens your defences.
Remote IT Support
Get fast and efficient technical help from anywhere with our remote IT support services, resolving your issues at home or the office without a site visit.
Hardware Upgrades
Maximize the performance and longevity of your computers with strategic hardware upgrades, including RAM, SSDs, and other component installations for home and business.
Data Recovery
Don't lose your critical information. Our data recovery services can help retrieve lost or corrupted files from a variety of storage devices, whether they're for personal or professional use.
Virus & Malware Removal
Protect your systems and data with our expert virus and malware removal services, ensuring a clean and secure computing environment for your home or business.
Software Management
Stay current and compliant with our software management services, handling everything from installation and updates to licensing for your home or business.
Servers & Infrastructure
Build a robust and reliable IT backbone for your business with our expert management and support for your servers and network infrastructure.
Backup & Disaster Recovery
Safeguard your business and personal data against loss with a comprehensive backup and disaster recovery plan that ensures continuity.
On Site Support
For issues that require a personal touch, our on-site support team provides hands-on technical assistance at your home or business location.
We have great answers
IT Support FAQs
Absolutely! We are proud to have a high level of experience that we can offer most IT Support remotely, meaning we can assist you wherever you are. Get in touch if you are unsure, and we can have a free discussion on the issues
For general IT Support we offer a flat rate on the time we spend fixing your issues – no contracts or monthly fees!
If you require a bigger task/project, we will work with you to provide an exact quote of the work, so you know exactly the costs and outcomes.
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